I can’t say this loudly enough, nor can I say it often enough.
Don’t, please don’t ever fucking upgrade a mobile phone with Telstra!
For those who don’t know, here’s my original attempt to upgrade my Iphone, here’s the sad story.
And this sad story continues here:
After nearly a fucking week with nothing from these useless pricks, I’ve been promised that Telstra are going to fix this – they haven’t despite time and again going through this fucked up tale again ad nauseam, ad infinitum.
Today I called the Telecommunications Industry Ombudsman and went through to Christine one last time out of frustration to get Telstra to:
- Fix my service so that it fucking works!
- Respond to my complaint to Telstra about my service not fucking working despite being told time and again that it will work in 24 hours.
- Compensate me for every fucking time I call Telstra, to chase up why I wasn’t called as promised, and to get a resolution of the above.
Come the 30th of March, I’m certain Telstra will be fucking crucified and taken to the cleaners.